Ciplak in The Borneo Post - No Action

I posted this news here last week. Thank-you to all readers who left me messages, support on the issue and suggestions. This entry is to provide update on responses received from actions taken:

1. I wrote to The Borneo Post Online and below is the response. After writing to them I realised that my photo was also published on The Borneo Post website. They have actioned immediately to remove the photos after receiving my message and sent me an apology. However, they said they are not responsible for the print version.

Dear Roz,

We note your email.

We received the story and photo from the print version for website publication and and were not aware that the source of the photo was not related to the story. We have removed the offending use of the photo from our website with immediate effect.

We are sorry for the incident.

Sincerely

Borneo Post Online

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Dear Borneo Post,

Thank-you for your response.

It seems like your response is only pertaining to the online publication. I would like to clarify whether the party responsible for the print publication gotten my complaint below to ensure no recurrence and apology thereto.

I do hope you understand the feeling of the bloggers. We work hard to share information online and happy to do so without earning a single cent. We will be more than happy to cooperate & share it further in the local media. However, we are not happy when our properties are taken away without permission and no recognition of our effort.

I hope you will look further into this for the necessary action.

Many thanks.

Sincerely,
Roz

2. I've requested The Borneo Post Online help me to forward my email complaint to the party responsible for the print version. At the same time I also called the Borneo Post office in Kuching & spoke to their MD, Mr. Francis Chong. The response I received over the phone that the photo may not be copied by TBP staff but could be the advertiser and he said will check it out & come back to me. Then later I received the email below and that's it. They have just been quiet ever since.....

Dear Ros Ismail

Thank you for your email left at our online contact.

The photo was supplied by Supreme Chicken to us and we assumed Supreme Chicken is the owner or has the copyright of the picture.

We have not been able to contact the owner of the restaurant at this point of time for clarification.

We shall get back to you once we have contacted the owner, Christina.

Regards,
Phyllis Wong
General Operations Manager
The Borneo Post

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Dear Phyllis,

Thank-you for your response.

Irrespective whether the photo was copied by the advertiser or by The Borneo Post staff, The Borneo Post should ensure that no right been infringed and hence should take full responsibility on this matter. I would like to request that you publish both apology from the advertiser and The Borneo Post and admit the mistake with recognition that the photo is belonged to http://homekreation-recipes.blogspot.com . I am also hoping that you will take the necessary action to ensure no recurrence irrespective whether information/photos copied from my blog or others.

On behalf of all the Malaysian bloggers, we hope that our noble effort in sharing free information as part of our contribution in developing the society is recognised and appreciated. We are more than happy to give consent to publish our property if been asked but not in the unethical manner. We will not be hesitated to take action via the appropriate authority if need to.

Trust you will take the necessary action in a professional way. Many thanks for your attention.

Sincerely,
Roz

3. On advice from one of the readers, I also wrote to Consumer Complaints Bureau. Nothing happened until today.

Sir/Madam,

We thank you for your email.

This is an automatic acknowledgement of your email sent to Consumer Complaints Bureau of SKMM. Please do not reply to this message.

Should you require our assistance, please email or contact our complaint hotline at 1800 888 030 (Monday – Friday, 8:30 am to 5:30 pm).

Thank you.

Regards

Consumer Complaints Bureau

Malaysian Communications and Multimedia Commission

Fax     : 03-8688 1880

E-mail : aduanskmm@cmc.gov.my

CONCLUSION:
I waited for a week before updating this hoping that The Borneo Post will response within a week. I'm quite disappointed that The Borneo Post did not seem to take the complaint seriously and have not come back to me on any update or apology so far. Seems that the reputed publisher has not acted professionally or admit their responsibility on the mistake. Such a disappointment.....

Similarly the Bureau also does not seems to react so far.....

So blogger friends, you all can conclude what the above means.... how professional the local medias are and how we are regarded in term of our rights....